Supporting Change

Supporting Change helps managers learn to understand and interpret change in order to more successfully manage their team through it. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly-minimizing lost productivity and decreased performance. By working to support change while addressing the team's comfort level with that change, the manager can more effectively facilitate acceptance of a new way of doing things.

In this 4-hour workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementation tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job.

Managers and team leaders will be able to:

  • Identify the three phases of change.
  • Understand why change happens, how people react to it, and how to support team member's struggles with change.
  • Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits.
  • Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.