Improving Work Habits

Improving Work Habits help managers recognize and address poor work habits - even those of a team member who may be successful in his or her job. This program gives managers a process for working with the individual to develop a plan for addressing the issue while maintaining self-esteem. By focusing on the negative behavior and gaining the individual's acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.

In this 4-hour workshop managers will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave the workshop with implementation tools, troubleshooting guides, and additional resources to help them apply the skills they have learned on the job.

Managers and team leaders will be able to:

  • Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution.
  • Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action.
  • Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude.
  • Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.