Essential Skills of Leadership

Essential Skills of Leadership builds a foundation that enables managers to lead their team and achieve the organization's strategic objectives. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. This program helps experienced managers, new managers, and aspiring managers re-focus on the skills required to manage the individual while also leading the team.

During this 4-5 hour workshop, participants will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides, and additional resources to help them immediately apply their new skills on the job.

Managers and team leaders will be able to:

Maintain or Enhance Team Member Self- Esteem

  • Effectively delegate
  • Evaluate performance
  • Correct work habits
  • Deal with complaints
  • Resolve conflicts while supporting a team member's sense of self-respect and dignity

Focus on Behavior

Base discussions about performance and work habits on behavior rather than on personalities and attitudes.

Encourage Team Member Participation

Involve team members in goal setting, decision-making and problem solving.