Achieving Communication Effectiveness

Achieving Communication Effectiveness helps individuals examine their personal communication patterns and construct more effective messages. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency.

Throughout the workshop participants will review video presentations, participate in group discussions, practice new skills, and receive immediate feedback. This day-and-a-half workshop covers the following:

  • The four elements of communication – a message, someone to send the message, someone to receive the message and the context within which the message occurs.
  • The concepts and attitudes that influence effective communication.
  • Personal communication patterns, their effects on others, and develop solutions to barriers to effective communication.
  • How to tailor messages to incorporate feelings and how to recognize the feelings of others.

At the end of this program, participants will be able to:

  • Recognize the value of a good self-image in effective communication.
  • Assess personal communication patterns to avoid self-defeating behaviors.
  • Improve their ability to listen productively.
  • Identify and overcome barriers to effective listening and responding.
  • Improve messages by utilizing tools to add confidence and credibility and demonstrate support and empathy.
  • Handle conflict constructively.
  • Communicate effectively, and in a non-manipulative manner, to deal with different behaviors and situations.