5.12 Solutions
Management
Series:
Essential Skills of Leadership
You’ve added stock option plans, ramped up health benefits and support flexible work schedules. Yet it seems as if almost every week one of your top performers leaves for another opportunity – or worse, goes to the competition. What could be missing?
While great benefit plans and good salaries may attract and retain employees, effective first-line managers are what it takes to retain the best employees.
Essential Skills of Leadership (ESL) is the first step to developing successful managers. By focusing on three critical management skills, the program establishes a methodology for productive interactions between team members and team leaders. ESL helps experienced managers, new managers, and aspiring managers refocus on the basics – the skills required to manage the individual while also leading the team.
Essential Skills of Leadership builds a foundation that
enables
managers to manage their team toward to a shared goal: achieving the
organization’s strategic objectives. Throughout the workshop, participants
will review video presentations and case studies, participate in group
discussions, practice new skills and receive immediate feedback. Managers
will leave the session with implementation tools, troubleshooting guides,
and additional resources to help them immediately apply their new skills
on the
job. The 4-to-5 hour workshop is designed for 6 to18 participants and
includes the following areas of focus:
Maintain or Enhance Team Member Self- Esteem
Develops the critical skills necessary to effectively delegate, evaluate
performance, correct work habits, deal with complaints, and resolve
conflicts while supporting a team member’s sense of self-respect and
dignity.
Focus on Behavior
Problems on the job are solved more effectively and less stressfully
when a manager deals with what people do rather than with their attitudes
or personal characteristics.
Encourage Team Member Participation
Involving team members in decision-making, problem solving and other
activities is one of the most powerful motivational tools.