Submitted by Sal Silvester on May 5, 2010
I have talked a lot about the importance of alignment in my past newsletters and blog posts and how alignment creates focus, clarity, and accountability. But, the glue that holds alignment together throughout the year is...feedback.
Submitted by Sal Silvester on May 4, 2010
I recently wrote a three-part series on reluctant new managers. One cause of reluctance that I wrote about was due to a fear of losing control (which often leads to a reluctance to delegate, hand over responsibilities, etc.).
I recently came across an article called When Teams Work Best by Frank LaFasto and Carl Larson and within their article they deal with a similar issue head on. And I quote: "The best way to manage your personal control needs as team leader is to demonstrate behaviors that share control.
Submitted by Sal Silvester on April 28, 2010
Maximizing Team Effectiveness Audio Program
This program is designed for small teams or businesses who want to take their team to the next level, but don’t have the budget for a significant training initiative. The program includes:
Submitted by Sal Silvester on April 26, 2010
Does your team suffer from:
- A lack of focus
- Hoarding resources within silos
- Marginalizing people in the work place
- A patchwork approach to hiring
- Little to no focus on training and growth
Then join me for my upcoming webinar this Wednesday from 12:00 - 12:45 mountain time on The 5 Costliest Mistakes Teams Make, and learn how to overcome these issues and accelerate team development.
Submitted by Sal Silvester on April 21, 2010
Date/Time: Wednesday, April 28th; 12:00 - 12:45 mountain standard time
Are your teams struggling and as a result costing your organization millions each year due to poor performance and low productivity, misaligned resources, and high levels of employee disengagement and turnover?
Does your team miss out on business opportunities as members engage in endless conflict, revisit decisions over and over again, and hoard resources within their silos?
Well, it doesn't have to be that way.
Join Sal Silvester for this 45 minute webinar and explore:
Submitted by Sal Silvester on April 20, 2010
“I never really thought about how we were so different,” said Jen. “Just looking at this helps me understand you much more effectively. For the past two years, I thought you didn’t like me, and now I recognize it has nothing to do with that.”
This is a typical quote I get when people attend my DiSC (Understanding Behavioral Styles) workshops.
Submitted by Sal Silvester on April 14, 2010
In Parts 1 and 2, I focused on how new managers can begin to make the transition from being a team member to being in charge.
Submitted by Sal Silvester on April 13, 2010
Recession depression is definitely impacting your people.
What is recession depression?
It is fatigue. It is low morale due to the way that people have been treated over the past year. It is the "doing more with less" that seems endless after a year or more of having to do more with less.
Submitted by Sal Silvester on April 6, 2010
One of the most frustrating experiences people can have in the workplace is when there are unspoken expectations between a team member and a manager.
In a typical employment situation, certain expectations, such as salary, hours, and job duties, are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual’s concept of work that they often go unspoken or unacknowledged.
Submitted by Sal Silvester on March 31, 2010
I had my annual physical the other day, and it reminded me of how customer service can be so bad, and how easy it could be to be really good.
Here's how my experience went at the doctor's office.
"Hi, my name is Sal Silvester. I am here for an 8:30 appointment."
Receptionist partially ignores me, continues to dial a phone call, and points a finger at me as if to say "hold on for one minute." My mother always taught me to never point fingers.