We had a great three-day leadership development program last week with a group from UCAR. As part of the program, we integrated our Hi-tech Treasure Hunt. Teams navigated through a course with their GPS device, compass, and map, and completed activities related to creating shared values, planning for the future, and understanding personality styles with DiSC.
On May 23, 2009, Melissa Arnot became the first American Woman to summit Mount Everest for the second time. I met her father in a workshop last week, and he was beaming with pride. Melissa's team reached the summit in adverse conditions - conditions that seem to be threatening to end the climbing season on Everest earlier than usual this year.
One of the critical communication breakdowns I see teams make is not providing others with feedback.
For some reason, this is one of the hardest things for people to do in the work place. I am not entirely sure why, except to say that people either don't know how to provide feedback to others, it can be very uncomfortable, or both.
Team members want feedback - both positive and constructive. But it has to be delivered in a timely manner and in a way that is specific enough so that people understand the behaviors that need to be changed.
I was in the Apple Store today. I had a scheduled meeting with a Genius (an Apple tech support guru) at 2:00. You’d never know we were in a recession by the number of people in the store at 2:00 in the afternoon on a Tuesday. Anyway, the Genius who was helping me with my iPhone had a shirt on that said “Not all heroes wear capes.”
Date: Tuesday, May 19, 2009
Time: 12:00 PM - 12:45 PM MDT
In my two previous posts, I mentioned that leadership often requires the ability to balance sometimes opposing characteristics. In Part 1, I touched on the balance of Courage with Humility. In Part 2, I talked about the balance of Strength and Vulnerability.
The third set of characteristics that I believe is required of a successful leader is the balance of being Demanding with being Empathetic.