Everything DiSC® Sales Customer Interaction Guides

The best sales people in the world know that a one size fits all approach to selling doesn't work. That's where understanding DiSC personality styles can truly help out. And with the addition of the Customer Interaction Guides, you'll have a job aid to make it even easier.

So, you want to be a hero at work? Read this.

On September 17, 2009 the Wall Street Journal featured an article titled "Soldier to Receive the Medal of Honor."

President Obama awarded Jared C. Monti a posthumous award for repeatedly braving enemy fire to rescue a wounded comrade in the Afghan mountains. The article went on to say that Sgt. First Class Monti twice ran into the open to try to retrieve the wounded man, only to be forced back by rocket-propelled-grenades and machine-gun fire.

He was killed on his third attempt.

You got to know when to hold'em, know when to fold'em

I hear a lot about the importance of coaching in the workplace, and for the most part I agree that coaching an important aspect of every leader's role. In fact, as a leader, I think you should be spending 20-30% of
your time coaching your direct reports.

But my intent for this post isn't "how to" coach someone (that will come in a future post), but rather "when to" coach someone.

Stressed Out? Try our Coping and Stress Profile


by Kathy Brohm

Today’s environments are saturated in stress. From the work environment, to the economy, to everyday family demands.

How do we manage our stress? How do we balance this stress across so many areas of our lives?

Managing Your Career and Redesigning Your Life: Webinar

Thursday night, October 1st is part 3 of our Recesson-proof Your Career webinar series. Come on and join us. We will be talking about how to:

Think social media is a fad? You are falling behind.

In my recent webinars on Recession-proofing Your Career, I have emphasized the importance of networking. I have also emphasized that networking via social media is an important part of that process. I have seen so many people who are complacent because they have jobs. As a result, they have few, if any, LinkedIn connections, and they have rusty, at best, connections outside of their internal network.

Improve How You Communicate Up

In many of my past articles, I have written about the importance of management’s influence on retention, productivity, morale, and employee satisfaction. You have heard me rant and rave about how “employees don’t leave organizations, they leave their managers.”

Well, there is a flip side to that coin too.

Every team member has a responsibility to effectively communicate with his or her manager. Let me say that a little bit stronger. You are primarily responsible for making sure communication with your manager is working.

Understanding the Hidden Job Market and It's Secrets

Have you been laid-off or outsourced more than once due to mergers and acquisitions or the economy? Are you in a dead-end job that doesn't utilize your skills and talents? Are you uncertain about how best to market yourself and find work that's right for you?

I  have teamed-up with career coach Laura A. Davis to offer this 3-part webinar series Recession-proof Your Career.

Motivation: The Questions to Ask

One of the common questions I hear from people is, “how do I know what motivates my people?”

Well, the answer is pretty simple.

Just ask.
Then listen.

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