Blogs

They Don't Revolve Around You. Remember Who You Serve.

March 23, 2010 -- Sal Silvester

What’s your role in your organization? Who are your customers – internal and external?

A common mistake that I see too many people making is that they think their role means that everyone else in the organization should revolve around them.

Take for example a Human Resource Professional, a Communications Manager, and a Sales person.

My 6th iPhone

March 16, 2010 -- Sal Silvester

I am on my 6th iphone. Yup, number 6.

The problem is that the phone does everything really well, except make phone calls.

And that's a issue for me, since I spend an enormous amount of time on the phone with my clients.

Last week was the last straw. So, as I had done five times in the past, I made an appointment with a Genius at the Apple store and filed my complaint.

The Reluctant New Manager: Making the Transition Part 1

March 4, 2010 -- Sal Silvester

Making the transition from peer to manager can be challenging.  Change of status and responsibility when you transition into a leadership role can affect both personal and work relationships.   I first encountered this type of challenge and opportunity as a young army officer.   One day I was playing golf with my buddy, and the next day he was reporting to me as my Operations Officer.

As I work with organizations and teams around the country, I see two sets of common symptoms that may indicate a new manager is struggling.

Eat That Frog!

February 26, 2010 -- Sal Silvester

One of my best clients introduced me to a book last year by Brian Tracy called Eat That Frog. It has some great ideas to stop procrastinating and get more done in less time. And, now it's out in its second edition.

I was just reviewing his chapter on "Motivate Yourself Into Action"and thought I would share a passage.

"It turns out that optimists have four spcial behaviors, all learned through practice and repetition.

The Decision Dynamic

February 16, 2010 -- Sal Silvester

Have you ever stepped back and watched team members respond to a decision?

It’s really an interesting dynamic to watch.

I just watched a group of mid-level managers react to a decision that their management team made - three months ago. There clearly is not commitment amongst this group (once again, these are mid-level managers).

Retain Top Talent in 2010 and Beyond

February 10, 2010 -- Sal Silvester

If retaining talent is not high on your list of concerns in 2010, then it should be.

I have seen way too many executives and hiring managers think that with the down economy and high unemployment rate there’s no need to worry about employee retention. This line of thinking will lead you down a slippery slope, especially as the economy begins to recover.

From Employee Engagement to Actually Being Engaged...Seriously

February 10, 2010 -- Sal Silvester

I am engaged! It's true. I proposed on January 29th and my gal said yes.

Although we've been sharing the good news with essentially anyone who will listen (including people I've never met on my most recent back country ski hut trip), I've been anxious to tell you.

I was waiting to announce the news to a bunch of friends at a gathering at my house this last friday night. Each year I create a slideshow of friends' pics capturing the amazing moments of the past year. Friday night's included a few extras - of our engagement.

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