There's Still Time: Avoid the 5 Costliest Mistakes Teams Make

Does your team suffer from:

  • A lack of focus
  • Hoarding resources within silos
  • Marginalizing people in the work place
  • A patchwork approach to hiring
  • Little to no focus on training and growth

Then join me for my upcoming webinar this Wednesday from 12:00 - 12:45 mountain time on The 5 Costliest Mistakes Teams Make, and learn how to overcome these issues and accelerate team development.

The 5 Costliest Mistakes Teams Make: Free Webinar

Date/Time: Wednesday, April 28th; 12:00 - 12:45 mountain standard time

Are your teams struggling and as a result costing your organization millions each year due to poor performance and low productivity, misaligned resources, and high levels of employee disengagement and turnover?

Does your team miss out on business opportunities as members engage in endless conflict, revisit decisions over and over again, and hoard resources within their silos?

Well, it doesn't have to be that way.

Join Sal Silvester for this 45 minute webinar and explore:

We Are Different

“I never really thought about how we were so different,” said Jen. “Just looking at this helps me understand you much more effectively. For the past two years, I thought you didn’t like me, and now I recognize it has nothing to do with that.”

This is a typical quote I get when people attend my DiSC (Understanding Behavioral Styles) workshops.

The Reluctant New Manager: Part 3

In Parts 1 and 2, I focused on how new managers can begin to make the transition from being a team member to being in charge.

Recession Depression

Recession depression is definitely impacting your people.

What is recession depression?

It is fatigue. It is low morale due to the way that people have been treated over the past year. It is the "doing more with less" that seems endless after a year or more of having to do more with less.

Unspoken Expectations

One of the most frustrating experiences people can have in the workplace is when there are unspoken expectations between a team member and a manager.

In a typical employment situation, certain expectations, such as salary, hours, and job duties, are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual’s concept of work that they often go unspoken or unacknowledged.

My Annual Physical: The Model for Really Bad Service

I had my annual physical the other day, and it reminded me of how customer service can be so bad, and how easy it could be to be really good.

Here's how my experience went at the doctor's office.

"Hi, my name is Sal Silvester. I am here for an 8:30 appointment."

Receptionist partially ignores me, continues to dial a phone call, and points a finger at me as if to say "hold on for one minute." My mother always taught me to never point fingers.

Succeeding in Succession Planning: It's Not Just a Big Company Thing

Date/Time: Tuesday, March 30th; 12:00 - 1:00 mountain standard time

The workforce is aging, and in the next 5-8 years, 40-65% of the US public and private workforce will be ready to retire. A change in middle management and executive leadership is inevitable. Is your organization prepared? Who will transition into those roles and how will it happen?

They Don't Revolve Around You. Remember Who You Serve.

What’s your role in your organization? Who are your customers – internal and external?

A common mistake that I see too many people making is that they think their role means that everyone else in the organization should revolve around them.

Take for example a Human Resource Professional, a Communications Manager, and a Sales person.

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