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Collaboration Trumps Time Management: Part 2

September 12, 2011 -- Sal Silvester

In Part 1 of this post I mentioned that collaboration trumps time management...every time.

In others words, if you want to do things faster and better, instead of looking toward time management techniques to make 5% or 10% improvements, figure out how to work more effectively with others - on your team, across departments, and within the broader organization.

For collaboration to work, relationships must be focused on open communication. How do you create open communication?

5 Ways for Every Leader to be a Coach

September 9, 2011 -- Sal Silvester

The best leaders spend up to 20% of their time coaching their direct reports.

It's a responsibility that leaders all too often overlook as they get caught up in pressing matters, but nothing can be more important to the health and future of an organization.

Coaching others not only helps develop their skills, it frees leaders to focus on more strategic initiatives as their junior leaders develop. It also builds the bench strength of an organization to ensure a competitive advantage in years to come.

Collaboration Trumps Time Management

September 7, 2011 -- Sal Silvester

Collaboration trumps time management...every time.

We often seek to do things faster and better and as a result look for "time management" techniques for the answer.

The problem is that time management often results in us asking the wrong question - "How do we do what we are currently doing more efficiently?"

Instead...focus on working more effectively with others and you'll find yourself answering these types of questions:

Communicate What You Need

September 6, 2011 -- Sal Silvester

When people don't communicate what they need, it results in a lose-lose for themselves and others around them.

I recently experienced this in my personal life. I'd been traveling (mostly for fun and personal time off) several weeks in a row and my wife and I were invited on an out-of-town trip to the mountains with friends. I immediately said yes, because spending time with friends and family is one of my core guiding principles.

3 Ways to Derail Team Formation: Part 3

August 29, 2011 -- Sal Silvester

Here is the third excerpt from our recent article on 3 Ways to Derail Team Formation.

In Part 1 of this post I talked about the first mistake that derails team formation - Ambiguity of team purpose and vision for the future.

Part 2 focused on the mistake of - Hiring a warm body instead of the right person

Here's Mistake #3...

Dis-orientation

Most team members are hired and then thrown into the fire.

Four Excuses to Scare off a Customer...Forever

August 22, 2011 -- Sal Silvester

Here are 4 real-life excuses that will scare off a retail customer every time.

Excuse One: “It’s our policy.”

Ah, the dreaded fallback position from employees and organizations that have no clue about what the customer needs. Smells like complacency to me. In other words, corporate has my hands tied and I can’t do anything for you.

Excuse Two: “My manager is on vacation for the next week.”

This seriously happened to me. Right after excuse number 1. Sounds a lot like "my dog ate my homework."

A Common Leader Mistake: Part 6

August 15, 2011 -- Sal Silvester

Another  common and costly leader mistake that can result in a loss of  credibility and trust.

MISTAKE: Drawing clear lines in the sand.

The challenge in many organizations is that most leaders don’t get to know their people well enough to create a motivating environment. They like to draw lines in the sand between business and personal.

Actually, our business and personal lives often intersect and have a huge impact on each other.We need to make business personal.

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