5.12 Solutions
Management
Series:
Achieving Communication Effectiveness
“My manager is located in another state, and most of the team works from home. How are we going to make sure work gets done – and done right?”
In today’s business environment, with minimal face-to-face interaction and a focus on remote work relationships, good communication is more critical than ever. The ability to send clear, concise messages and listen effectively can mean the difference between successful business relationships and lost productivity.
Achieving Communication Effectiveness provides the tools needed to function more productively through improved interpersonal communication skills. After building a shared awareness of the value of effective communications, participants learn how to develop clear, concise messages that gain credibility, persuade and influence others, and increase efficiency.
Achieving Communication Effectiveness helps individuals examine their personal communication patterns and construct more effective messages. Using tools and techniques to enhance listening skills and improve messages, individuals can develop stronger interpersonal relationships. Throughout the workshop participants will review video presentations, participate in group discussions, practice new skills, and receive immediate feedback. The day-and-a-half workshop is designed for 14 – 20 participants and includes the following:
Laying the Foundation:
Examines the four elements of communication – a message, someone to
send the message, someone to receive the message and the context within
which the message occurs.
Building the Framework:
Focuses on the concepts and attitudes that influence effective communication.
Completing the Structure:
Identifies personal communication patterns, their effects on others,
and develop solutions to barriers to effective communication.
Adding the Finishing Touches:
Provides insight into how to tailor messages to incorporate feelings
and how to recognize the feelings of others.