Submitted by Sal Silvester on November 10, 2009
As I work with companies and organizations of all types, my biggest concern right now is the level of employee engagement. An even more important concern is the level of employee engagement among the best employees.
Submitted by Sal Silvester on November 5, 2009
Generally speaking, people live up to the expectations that they have for each other. If expectations are low, performance tends to be low. If expectations are high, performance tends to be high.
Submitted by Sal Silvester on November 3, 2009
Effective communication is intentional. A simple tool for speaking assertively and authentically is using the "I" statement. Here is an exerpt from John W. Jacobs.
At the heart of better communication is the self-statement. A self-statement puts the responsibility for your emotional experience squarely on your shoulders. It is one single, easy-to-learn skill that can most dramatically improve the communication.
Submitted by Sal Silvester on October 29, 2009
It's snowing here in Boulder, Colorado....big time. Receiving a foot of snow on October 28th came a bit unexpected. At least for me.
But the fresh snow gets me excited about my favorite winter pursuits, like teleskiing and ice climbing. Unfortunately, the snow also reminds me that it is budget season (not quite as fun as skiing), and it's time to prepare for the new year.
Submitted by Sal Silvester on October 28, 2009
Submitted by Sal Silvester on October 27, 2009
The best sales people in the world know that a one size fits all approach to selling doesn't work. That's where understanding DiSC personality styles can truly help out. And with the addition of the Customer Interaction Guides, you'll have a job aid to make it even easier.
Submitted by Sal Silvester on October 23, 2009
On September 17, 2009 the Wall Street Journal featured an article titled "Soldier to Receive the Medal of Honor."
President Obama awarded Jared C. Monti a posthumous award for repeatedly braving enemy fire to rescue a wounded comrade in the Afghan mountains. The article went on to say that Sgt. First Class Monti twice ran into the open to try to retrieve the wounded man, only to be forced back by rocket-propelled-grenades and machine-gun fire.
He was killed on his third attempt.
Submitted by Sal Silvester on October 14, 2009
I hear a lot about the importance of coaching in the workplace, and for the most part I agree that coaching an important aspect of every leader's role. In fact, as a leader, I think you should be spending 20-30% of
your time coaching your direct reports.
But my intent for this post isn't "how to" coach someone (that will come in a future post), but rather "when to" coach someone.
Submitted by Sal Silvester on October 13, 2009
Submitted by Sal Silvester on October 8, 2009
by Kathy Brohm
Today’s environments are saturated in stress. From the work environment, to the economy, to everyday family demands.
How do we manage our stress? How do we balance this stress across so many areas of our lives?