All-staff meetings, Town Halls, Team Forums. They have many different names, and their original intent was good.
But, here's where they go wrong...
The CEO or senior leader stands in front of the group, tries to break the ice through a method in which no one responds, goes on to give an update on the business, then asks the question, "do you have any questions?"
And no one responds.
Thirty minutes of diatribe from the leader. Thirty minutes of silence from the audience.
This is strange, Angela thought. Ben had never requested to meet with her alone.
She grabbed her notebook, went to the kitchen for a quick cup of tea and then into her meeting with Ben. It was slightly past 9:30am, as was customary. But, as unusual as it was, Ben was already sitting at the conference table. Angela noticed a piece of paper lying in front of him. Hmmm, Ben’s not usually