We hear a lot about accountability. But, what does it really mean? What can leaders do to create an accountable organization?
Here are a few questions to consider.
- Have you created and communicated a vision for the team?
- Are team goals clear?
- Are individual performance goals (expectations) clear?
- Are you providing feedback on a regular basis through a-ha! moments, monthly one-on-ones, quarterly goal reviews, and the annual review process?
- Do you have the courage to discipline team members if behavioral change doesn’t happen after consistent and clear feedback is provided?