5 Quick Communication Rules for All Leaders

June 6, 2011 -- Sal Silvester

Rule #1: Do not avoid the difficult conversations. Your people will know, and you'll lose credibility in their eyes.

Rule #2: Everything you communicate can be done in a way that maintains or enhances a team member's self-esteem.

Rule #3: Own your feedback. Stop saying "we" think and start saying "I" think.

Rule #4: Ask for input.

Rule #5: Communicate what you know and what you don't know.

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