Submitted by Sal Silvester on May 18, 2010
One of the costliest mistakes senior leaders make is hiring people who are just like them. The problem with this mistake is that it often results in senior leadership teams rewarding behaviors that are similar to their behaviors and criticizing behaviors that are often needed in the workplace.
It's human nature to more easily get along with some people than others. But, when that tendency translates into our hiring practices it can have a negative impact on an organization's culture.
Submitted by Sal Silvester on May 13, 2010
I had the good fortune of speaking at a local Rotary Club meeting last week, and at the end of the meeting I was given a pen inscribed with "The 4-Way Test of the things we think, say, and do."
Now this wasn't just an ordinary pen. It was one of those cool "clicker" pens, where every time you push on the top of the pen a different message appears in its side window. In this case, the pen displays each of "The 4-Way Test" messages:
Submitted by Sal Silvester on May 5, 2010
I have talked a lot about the importance of alignment in my past newsletters and blog posts and how alignment creates focus, clarity, and accountability. But, the glue that holds alignment together throughout the year is...feedback.
Submitted by Sal Silvester on April 14, 2010
In Parts 1 and 2, I focused on how new managers can begin to make the transition from being a team member to being in charge.
Submitted by Sal Silvester on April 13, 2010
Recession depression is definitely impacting your people.
What is recession depression?
It is fatigue. It is low morale due to the way that people have been treated over the past year. It is the "doing more with less" that seems endless after a year or more of having to do more with less.
Submitted by Sal Silvester on April 6, 2010
One of the most frustrating experiences people can have in the workplace is when there are unspoken expectations between a team member and a manager.
In a typical employment situation, certain expectations, such as salary, hours, and job duties, are clearly understood by both employer and employee. Other expectations, however, are so intimately linked to an individual’s concept of work that they often go unspoken or unacknowledged.
Submitted by Sal Silvester on March 23, 2010
What’s your role in your organization? Who are your customers – internal and external?
A common mistake that I see too many people making is that they think their role means that everyone else in the organization should revolve around them.
Take for example a Human Resource Professional, a Communications Manager, and a Sales person.
Submitted by Sal Silvester on March 18, 2010
Submitted by Sal Silvester on March 16, 2010
I am on my 6th iphone. Yup, number 6.
The problem is that the phone does everything really well, except make phone calls.
And that's a issue for me, since I spend an enormous amount of time on the phone with my clients.
Last week was the last straw. So, as I had done five times in the past, I made an appointment with a Genius at the Apple store and filed my complaint.
Submitted by Sal Silvester on March 4, 2010
Making the transition from peer to manager can be challenging. Change of status and responsibility when you transition into a leadership role can affect both personal and work relationships. I first encountered this type of challenge and opportunity as a young army officer. One day I was playing golf with my buddy, and the next day he was reporting to me as my Operations Officer.
As I work with organizations and teams around the country, I see two sets of common symptoms that may indicate a new manager is struggling.