We read about them every day – the charismatic, hard-driving leaders who have led their organization from the trenches into an amazing turnaround.
The leaders we don’t usually hear about are the humble, modest, reserved, gracias, mild-mannered, and self-effacing leaders that famous author and business Guru Jim Collins describes as Level 5 Leaders in his book Good to Great.
In the first two parts of this article, I discussed the impact that senior leadership teams have on their organization. The behaviors that begin at the senior leadership team level ripple through an organization, and just like a wave that grows as it nears its shore, those behaviors also grow and get repeated - regardless of whether they have a positive or negative impact on the organization.
One of the biggest mistakes leaders make is leading by email (or by texting or by a project management tool or by chat or by some other technology) instead of Leading by Example. They provide feedback by email, delegate by email, and reset expectations over email. Even when their team members are sitting in cubicles right next to them!
Have you ever had respect for a leader whose words did not match her actions? Have you ever had respect for a leader who preached personal values and then behaved differently?
The fundamental component of leadership is People-first™ Factor #1 Lead by Example. This is the core of leadership. This is the component that will either establish or kill your credibility. And if you aren’t credible, you will never gain commitment and trust from your team members.
I went to the dentist last week for the first of two visits to get a crown placed on a cracked tooth. Honestly, I hate going to the dentist. Don't get me wrong. My dentist is extremely competent, and I trust his work.
The thing about leadership is that its impact is often overlooked. In many organizations it's written off as "fluffy" or "soft." And, it's even less valued in companies where there is a heavy emphasis on engineering and technology. Boulder Denver
The problem with this perspective is that there is a real cost to organizations. The unaware leader who has no idea on how his or her style impacts team members is hurting employee productivity, engagement, and retention more than any other factor.
In Part 1 of this article, I discussed the impact that senior leadership teams have on employee engagement, productivity, and retention. And, I made it very clear that the behaviors that originate at the executive team level ripple through the organization. Just like a wave that gets larger as it nears the shore, those behaviors get magnified and repeated - regardless of whether they have a positive or negative impact.
Well, I am back after taking a few weeks off from my normal blogging routine. I hope you have enjoyed the summer as much as I have.
So, I thought I would jump back in with a concept I introduced in a webinar I conducted last week on The 4 Costliest Mistakes Senior Leadership Teams Make. It's a concept I call "getting stuck in always having to be right."