One of the common questions I hear from people is, “how do I know what motivates my people?”
Well, the answer is pretty simple.
That is a great question to ask - regardless of whether you have the title of leader or not. There is a tremendous amount of research, supported by the Gallup Organization and others, that indicates that people don’t leave their organizations, they leave their managers.
Twitter, facebook, instant messaging, webex, email, yada, yada, yada.
But really, who cares anyways?
These are all tools (that supposedly help us do more with less). And that's all they are, just tools.They are not a replacement for building a relationship and connecting with people in person.
Have you had a chance to read The Leadership Challenge by Kouzes and Posner? It's a bit dry, but provides great stories about leadership and, more importantly, a simple and understandable leadership model. It's a great resource to have around the office.
The first of five Practices of Leadership they talk about in the book is "Model the Way." Here's a short excerpt:
In my two previous posts, I mentioned that leadership often requires the ability to balance sometimes opposing characteristics. In Part 1, I touched on the balance of Courage with Humility. In Part 2, I talked about the balance of Strength and Vulnerability.
The third set of characteristics that I believe is required of a successful leader is the balance of being Demanding with being Empathetic.