Submitted by Sal Silvester on July 28, 2011
Another common and costly leader mistake that can result in a loss of credibility and trust...
MISTAKE: Leading by email (or by texting, project management tools, online chat, or other technology) instead of Leading by Example.
Submitted by Sal Silvester on July 26, 2011
A common and costly leader mistake that can result in a loss of credibility and trust...
MISTAKE: Getting caught up in the Popeye Syndrome – “I am what I am.”
The implied message here is: “I am the way I am and if you don’t like it, who cares?”
Leaders often exhibit this behavior when doing things like conducting meetings without involving team members, and when resolving team member issues without asking for input or engaging them in the problem-solving process.
Submitted by Sal Silvester on July 18, 2011
Here is the second excerpt from our recent article on 3 Ways to Derail Team Formation.
In Part 1 of this post I talked about the first mistake that derails team formation - Ambiguity of team purpose and vision for the future.
Here's Mistake #2...
Hiring a warm body instead of the right person
Submitted by Sal Silvester on July 12, 2011
At the start of a recent leadership development program with a group of emerging leaders here in Denver, Colorado, I asked the group how they would know if the 9-month program would be successful.
What would success look like for them individually?
Here are some of their responses:
"Success is making a positive impact in the lives of our staff, clients and all members of our organization… empowering people."
"I measure my personal success through the accomplishments of my team."
Submitted by Sal Silvester on July 4, 2011
Don’t get me wrong, I don’t want you to be ruthless.
The challenge for most people is that they don’t want to hurt others’ feelings and in the process they provide feedback that is so fluffy that the true point is never stated.
This results in a lack of clarity of the message.
If you are going to sandwich your feedback with positives, make sure your constructive feedback is clear.
Submitted by Sal Silvester on June 27, 2011
Here's a real life situation of a manager providing general praise to a team member.
Manager's email to team member:
"Good job Jordan. Keep up the good work!"
Team member's verbal response to the email:
"Shut up jack a$$. I'm not on your fifth grade soccer team. I'm a professional."
Submitted by Sal Silvester on June 22, 2011
There are two common and costly mistakes leaders make that can result in a loss of credibility and trust.
MISTAKE 1: Getting caught up in the Popeye Syndrome – “I am what I am.”
The implied message here is “I am the way I am and if you don’t like it, who cares?”
Submitted by Sal Silvester on June 20, 2011
Have you ever respected any leaders whose words did not match their actions? Have you ever had respect for a leader who preached personal values, yet behaved differently?
The fundamental component of People-First Leadership™ is to Lead by Example. This is the core — the component that will either establish your credibility or kill it. Just remember: Lack of credibility will prevent you from earning commitment and trust from your team members. Without that, there is no leadership.
Submitted by Sal Silvester on June 8, 2011
Team in Name Only
- Unclear purpose, unclear agenda
- Individual egos, goals, and silos first
- Fear of debate, how others will react
- Meetings are a distraction from "real work"
- Rely on leader to integrate, accountability
Submitted by Sal Silvester on June 6, 2011
Rule #1: Do not avoid the difficult conversations. Your people will know, and you'll lose credibility in their eyes.
Rule #2: Everything you communicate can be done in a way that maintains or enhances a team member's self-esteem.
Rule #3: Own your feedback. Stop saying "we" think and start saying "I" think.
Rule #4: Ask for input.
Rule #5: Communicate what you know and what you don't know.