Leadership

5 Quick Communication Rules for All Leaders

June 6, 2011 -- Sal Silvester

Rule #1: Do not avoid the difficult conversations. Your people will know, and you'll lose credibility in their eyes.

Rule #2: Everything you communicate can be done in a way that maintains or enhances a team member's self-esteem.

Rule #3: Own your feedback. Stop saying "we" think and start saying "I" think.

Rule #4: Ask for input.

Rule #5: Communicate what you know and what you don't know.

What Will You Stop Doing? (Part 2)

May 25, 2011 -- Sal Silvester

In a recent blog post I stated that the number 1 reason why senior leadership teams aren't more strategically focused is....

"There isn't enough time."

And, you'll know your team isn't strategically focused if you spend the majority of your time doing what I call the "Round Robin" - where you go around the conference room table and everyone gives an update about their area that almost no one else cares about.

Just Ask...

May 17, 2011 -- Sal Silvester

Have you ever wondered what is motivating to your people?

It's important to know, because as leaders, we need to tailor everything we do based on our team members' preferences and priorities.

I was in a team building workshop last week, and one of my participants asked, "...but how do we know what motivates our team members?"

I simply replied, "Just ask."

Here are some questions you might ask your team members and co-workers to better understand their needs and aspirations.

1. What two or three aspects of your work do you enjoy most?

Making Recognition Work for You: Part 3

May 3, 2011 -- Sal Silvester

In Part 1 of this series we talked about the "case" for recognition. In Part 2, we have debunked some of the myths around recognition, the next steps are to put a framework in place for an effective recognition program.

In The Carrot Principle, the authors outline a four-level approach to recognition that is straight forward and easy to implement.

Making Recognition Work for You: Part 2

April 28, 2011 -- Sal Silvester

The Manager who approached me in Part 1 of this series had used his original question of 'Sal, why do I have to give people recognition for doing their job?' to set me up.

He was persistent and continued, "I don't give people recognition for just doing their jobs. That's what they get paid for."

The conversation went on, and he justified his position of not giving people recognition by saying that he had high standards. Hmmm. High standards, I thought. What does that have to do with it?

Overcoming Challenges on Remote Teams: Part 3

March 29, 2011 -- Sal Silvester

In my last two posts, we tackled a few challenges that remote teams face. Part 1 was focused on getting your remote team aligned. Part 2 on building cohesion.

In this post we'll focus on process.

For remote teams to maximize their effectiveness, they need to have disciplined processes in place. Here are some ideas you might consider:

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