Communication

"I Am Who I AM" - The Popeye Syndrome: 5 Keys to Interpersonal Success

April 15, 2009 -- Sal Silvester

"I am who I am."

I can still remember sitting in front of the TV after school watching my favorite spinach-eating character flexing his "musKles" and saving the day.

But, my perspective of Popeye's quote, "I am who I am" recently changed when I heard a client use the phrase to describe people who had no interest in adapting and no interest in working with others who were different from them. "I am who I am, and if you don't like me - who cares."

Inspiring Communication: Using More Than Words

March 4, 2009 -- Sal Silvester

f you had to guess what percentage your words, tone of voice, and body language contributes to how a person understands your message, what would you say? Most people respond with the notion that words are the most important aspect of communication. However, research* indicates that your words only impact 7% of how a message is understood. Your tonality contributes to 37% of what is understood and your body language 55%. So what does this mean to you? Communication should be intentional.

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